Shipping
At Bespoke Cut Creations, we take pride in delivering beautifully handcrafted products to your door. Below you'll find all the details regarding our shipping process.
Order Processing Time
- All of our products are made to order, so please allow 5–7 business days for production before dispatch.
- Custom or complex designs may require additional processing time — we will communicate any delays via email.
Shipping Within Australia
We currently ship Australia-wide using reliable carriers such as Australia Post.
Shipping Options:
- Standard Shipping: Estimated 3–7 business days after dispatch
- Express Shipping: Estimated 1–3 business days after dispatch
Shipping Costs:
- Calculated at checkout based on weight, size, and destination.
- Free local pickup or delivery may be available in the Onkaparinga Hills area — please contact us for details.
Tracking Information
- Once your order is dispatched, you’ll receive a shipping confirmation email with tracking details.
- If you don’t receive your tracking email, please check your spam folder or contact us at sales@bespokecutcreations.com.au
International Shipping
We currently ship within Australia only. If you're outside of Australia and interested in our products, please contact us to discuss possible arrangements.
Delays & Delivery Issues
While we do our best to ensure prompt delivery, please note:
- Shipping times are estimates and may vary due to carrier delays, weather, or peak periods.
- We are not responsible for delays or lost packages caused by the courier once the order has been dispatched.
Incorrect Address
Please ensure your shipping address is correct at checkout. If a package is returned due to an incorrect or incomplete address, re-delivery fees may apply.
Questions?
For any shipping-related questions, feel free to contact us at:
📧 contactus@bespokecutcreations.com.au